Privacy Policy

Introduction


MIVA Enterprises (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including Washing Machine Repair Services, AC Repair and Services and Fridge Repair Services.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Service Information: Details about the services you request or have received, including appointment dates, service history, and equipment details.
  • Payment Information: Payment card details and transaction information.
  • Technical Data: IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect in the following ways:

  • Service Delivery: To provide, maintain, and improve our services, including scheduling and completing service appointments.
  • Communication: To communicate with you about your service requests, appointments, and any changes to our services or policies.
  • Billing and Payments: To process payments for our services.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Marketing: To send you promotional materials and updates about our services, with your consent.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure servers to protect against unauthorized access, alteration, disclosure, or destruction of your information.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain conditions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact details provided below.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

Phone: +91 7338893398


Disclaimer

We would like to clarify that MIVA Enterprises is an independent entity and is not affiliated with any specific brand. All company and product names referenced are trademarks™ or registered® trademarks of their respective owners. The inclusion of these names does not suggest any affiliation, partnership, or endorsement by the trademark holders..